Type: Startup

Department: Operations

Title of the Role: Customer Care Associate

Short Description of Role: Cha’s Organics is seeking a bilingual Customer Care Associate to join their team in Ville Saint-Laurent. In this full-time role, you’ll be the first point of contact for customers and visitors, responding to inquiries over email, phone, and social media, assisting with online orders, processing refunds and returns, and supporting the operations team with order-related tasks. The role is based at the front desk and requires strong communication skills, organizational ability, and a genuine interest in healthy, sustainable food. This is a great opportunity for someone early in their career to join a values-driven company and build customer service experience in the health food industry.

Location: North America

Country: Canada

City: Montreal

Application Deadline: November 14, 2025

Application Link: https://www.linkedin.com/jobs/view/4319040981

Remote: No

Time Commitment: Full-time