Title of the Role: Fellowship Operations Coordinator

Short Description of Role: The Operations Coordinator will play a key role in supporting several core areas of the Climatebase Fellowship experience: event management, community engagement, applicant support, and overall team operations. This position requires strong organizational skills, the ability to handle multiple tasks, and a passion for creating impactful experiences for Fellows.

As a fully remote team, we offer the flexibility to work from anywhere within the Western Hemisphere (time zones in Eastern Time, Central Time, South America, or Western Europe (GMT -1) are strongly preferred).

Company Description:

Climatebase is the world's leading platform for climate careers. We’re on a mission to accelerate climate solutions by building products, programs, and community to grow the climate workforce and support the hiring needs of thousands of organizations in the space. We do this through our climate jobs platform at Climatebase.org (1M+ users each year), our annual summit SF Climate Week (25k+ attendees), the Climatebase Weekly newsletter (150k+ readers), and our Fellowship program, a climate career accelerator for top mission-driven talent (3000+ alums).

Role Description:

Event Coordination:

Support the planning and execution of Fellowship events.

Creating event scripts, setting up event pages, generating event links, and ensuring all event logistics are managed smoothly.
Providing technical support and troubleshooting during live events to ensure a seamless participant experience, including light facilitation.

Community Engagement:

Platform Management: Regularly update and optimize the community platform, including settings, adding event listings for community-organized events, content updates, and design enhancements to boost engagement.
Fellow Engagement: Actively monitor the platform to identify opportunities to engage with Fellows, guide them to resources, and facilitate connections with their peers.
Direct Support: Respond to inquiries and direct messages from Fellows in a timely and supportive manner, ensuring they receive the help they need.

Applicant Support:

Inbox and Ticketing Management: Monitor the inbox and ticketing system to address urgent inquiries from applicants promptly.
Knowledge Base Utilization: Provide accurate responses to applicant questions by referencing the team’s Knowledge Base and guidelines.

Team Operations & Support:

Maintain clear and organized documentation of meetings, workflows, and standard operating procedures.

Support in process optimization to improve efficiency.

Qualifications:

Experience: At least 1 year of experience in operations, event coordination, community management, project management, social media management, or a similar role in a dynamic environment. Internship experience is also welcome.

Exceptional Organizational Skills: Strong attention to detail with the ability to manage multiple projects and deadlines simultaneously.

Strong Communication: Excellent verbal and written communication skills, with the ability to engage effectively with Fellows, team members, and external stakeholders.

Tech-Savvy: Comfortable with virtual collaboration tools (e.g., Zoom, Slack, Google Workspace, Notion, etc.). Experience with community or event management platforms is a plus.

Action-Oriented: Proclivity towards taking action and being a self-starter to ensure that goals are being met.

Adaptability: Ability to thrive in a fast-paced environment and be able to quickly pivot when priorities change.

Team Collaboration: A collaborative team player who can also work independently, take initiative, and own their tasks from start to finish.

Problem-Solving Skills: Proactive, resourceful, and able to troubleshoot issues efficiently to ensure seamless event and community experiences.

Passion for Climate Action: A genuine interest in climate solutions and a desire to contribute to meaningful change in the climate space.

Benefits:

Climatebase offers a competitive compensation package based on experience and location.

Remote-friendly work environment: As a fully remote team, we offer the flexibility to work from anywhere within the Western Hemisphere (time zones in Eastern Time, Central Time, South America, or Western Europe (GMT -1) are strongly preferred).

Diverse and inclusive team: We celebrate diversity and are committed to creating an inclusive environment for all our team members.

To apply, please submit your resume along with a brief cover letter explaining why you feel like you're the right fit for this role and why you'd be excited to take on this position.

Note: If you are an alumnus of the Fellowship, please indicate that in the text field provided in the “cover letter” section of your application.

We will follow up via email to conduct a live interview with outstanding applicants. Applications will be reviewed on a rolling basis, and early applications are encouraged.

Application Link: https://climatebase.org/job/62144206/fellowship-operations-coordinator?source=homepage_job

Remote: Yes

Time Commitment: Full-time